Business Developer — Country Manager Germany

ob Description

WHAT IS CITIZENLAB?

CitizenLab is a civic engagement platform on which citizens co-create their city. Our SaaS solution helps cities to tap into the collective intelligence of the citizens and take more informed decisions thanks to their citizens’ input.

Our customers today are small- to large-sized cities in Belgium and the Netherlands, including the cities of Hasselt, Aalst, Ostend, Schiedam and Sint-Niklaas. CitizenLab recently secured funding and is ready to expand into Germany as well.

WHAT IS SALES LIKE AT CITIZENLAB?

Your responsibilities will cover everything from finding prospects, working inbounds, closing and customer success in Germany. You will be working from our office in Brussels (Belgium), doing mainly inside sales and leading our expansion into the German market.

- Our three-person sales team works closely with the product team to address customer and prospect feedback. 
- We sell to government officials, both through inside sales and field sales, with deal sizes of +- 10k EUR. 
- Perfecting our current sales process into a repeatable machine. 
- We work hard, have fun, and help each other grow.

WHO ARE WE LOOKING FOR?

- Enthusiasm, humor, empathy, and the ability to convey this through phone, email and in-person communication. 
- People have to enjoy talking to you. And you have to enjoy talking with them. 
- Hungry to learn and teach. We invest heavily in making each other better. 
- Bias towards immediate action and results. You’ve got to love measuring your own progress. 
- Willingness to take responsibility and accountability that comes with the autonomy you’ll get.
- Patience and empathy. Customers like this. 
- Consummate multi-tasker who can wear multiple hats. 
- Your mother tongue is German, but you’re also very proficient in English. Any additional language is a plus. 
- Much-appreciated bonus: sales experience in a B2B SaaS vertical and/or government market.

WHAT'S IN IT FOR YOU?

- Competitive salary with sales commissions. 
- Fun and dynamic working environment in the center of Brussels with a talented, ambitious team. 
- Working for a rapidly growing SaaS startup in which your contributions will have a crucial impact. 
- You’ll grow with the company and, thus, have the possibility to take up a management role in the future. 
- Possibility to own equity in CitizenLab through stock options.