actsupport

https://www.startus.cc/company/actsupport

GRAND CAG CENTRAL, C5 ,C6, C10, C11, II Floor, Nava India, Avinashi Road,

Coimbatore Tamil Nadu 641004

India

Website

https://www.facebook.com/actsupport.services/

https://x.com/actsupport/

General information:

actsupport provides comprehensive, round-the-clock outsourced IT and web hosting support services to global businesses. Our service portfolio includes server management, data center operations, VPS administration, cloud support for AWS and Azure, and multi-channel technical support.

Operating under internationally recognized standards, actsupport is ISO 9001:2015 certified for quality management and ISO/IEC 27001:2022 certified for information security, reinforcing our commitment to secure, reliable, and consistently high-quality service delivery.

Company information:

Company type:

Company

Industry:

IT - SaaS, IT - Service, IT - Telecommunication

Founded when:

Monday, 5 November, 2001

Startup stage:

Co-Founder stage (got a team)

Types of jobs in the company:

Customer Support, IT - Infrastructure, IT - Web

Total numbers of employees:

100

Products and Services:

Outsourced Web Hosting Support Services

Outsourced web hosting support services providing 24/7 server management, cloud and VPS administration, monitoring, security, and technical support for hosting providers and businesses worldwide.

Server Management

Professional server management services including monitoring, optimization, security hardening, and maintenance for dedicated, VPS, and cloud servers.

Enterprise Cloud Infrastructure Management Services

Managed cloud infrastructure services delivering 24/7 monitoring, optimization, security, and support for AWS, Azure, Google Cloud, and hybrid environments.

Backup Management for MSPs

Managed backup and disaster recovery services to protect critical data with automated backups, rapid restoration, and business continuity planning.

Customer Support

Professional customer support services providing 24/7 helpdesk, technical assistance, and multichannel support to improve customer satisfaction and operational efficiency.

Impressions:

FAQ:

1. What services does ActSupport provide?

ActSupport offers a wide range of IT support and managed services, including 24×7 web hosting support, server management, remote infrastructure management, cloud infrastructure services, technical and customer support, application maintenance, data protection, backup & disaster recovery, and enterprise-level support for SaaS and data center environments.

2. Who can benefit from ActSupport’s services?

Our services are ideal for web hosting providers, data centers, ISPs, enterprise businesses, MSPs (Managed Service Providers), SaaS companies, and organizations that require robust, reliable, and scalable IT support and infrastructure management.

3. How do I get started with ActSupport?

To get started, simply fill out the contact or quote form on our website, or reach out via email or phone. Our business development team will contact you to understand your needs and tailor the right support plan for your business.

4. What makes ActSupport different from other IT support providers?

ActSupport has over two decades of experience delivering outsourced support worldwide. We provide 24×7×365 coverage, certified engineers, rapid response times, ISO-certified quality and information security standards, and flexible support models including dedicated teams and white-label solutions.

5. Are your engineers certified?

Yes. Our technical team comprises certified professionals with expertise across server platforms, networking, cloud technologies, hosting panels, and support systems, ensuring reliable and knowledgeable assistance.

6. What is included in your server management services?

Our server management services include continuous server monitoring, security hardening, performance optimization, patch management, virtualization support, cloud management, and proactive maintenance to ensure uptime and performance.

7. How do your backup and disaster recovery services work?

ActSupport provides comprehensive backup and disaster recovery planning, configuration, and management. We monitor backups 24×7, remediate failures quickly, and coordinate with vendors to ensure your critical data is protected and recoverable.

8. Is my data secure with ActSupport?

Absolutely. We follow strict information security practices and are ISO-certified for quality and security management. Your data is handled with confidentiality and secure operational procedures.

9. Can ActSupport help with cloud infrastructure and migrations?

Yes. We offer cloud infrastructure services including cloud migration planning, DevOps support, capacity planning, automation, and ongoing cloud management to accelerate your digital transformation.

10. How quickly can ActSupport begin working with me?

Once we have your requirements and necessary setup details, we can typically begin support services within a short timeframe, often within 24 hours.

11. What support channels are available?

We provide support through multiple channels including live chat, email, phone support, ticketing systems, and dedicated account teams, ensuring you get help when and how you need it.