Binotel LLC

https://www.startus.cc/company/binotel-llc

st. Zdolbunovskaya 7D building 3, Business center "Apollo", 2nd floor.

Kyiv

02081

Ukraine

Website

https://www.facebook.com/binotel

General information:

Binotel LLC is a leading provider of business communication solutions, headquartered in Kyiv, Ukraine, at vul. Zdolbunivska 7D, Apollo Business Center. Founded in 2011 (EDRPOU 38021032), Binotel serves over 20,000 companies across Ukraine and Kazakhstan, processing 100 million calls monthly and supporting 1.6 million daily users. Its flagship Virtual PBX unifies telephony with intelligent call routing, recording, and analytics, boosting client interactions by up to 30%. Smart CRM automates lead management, integrating with Binotel Telephony, Nova Poshta, Viber, Telegram, Apix-Drive, Make, and Zapier, with a public API for custom solutions. Additional tools like Call Tracking, Online Chat, Bookon CRM for service industries, PocketLine, Wire, GetCall, Feedback Widget, and OnlineKasa address marketing analytics, customer engagement, and fiscalization needs. Serving retail, hospitality, healthcare, and professional services, Binotel offers scalable plans, no setup fees, a 4.8/5 customer rating, and 7-day support to drive efficiency and growth.

Values:

Welcoming Initiative: Encouraging employees to propose and implement innovative ideas.
Supportive Team Spirit: Fostering a friendly, collaborative environment with mutual support.
Responsive Management: Openly addressing employee suggestions and concerns promptly.
Investment in Human Capital: Providing in-house training for skill development.
European Corporate Culture: Promoting open, equal communication, a casual dress code (e.g., jeans), and freedom from outdated bureaucracy.
Engaging Work Environment: Offering team activities like gaming and business simulations.
Comfortable Workspace: Providing a stylish, productive office environment.
Stable Compensation: Ensuring timely, performance-based salary growth.
Career Development: Supporting professional advancement and growth opportunities.
Challenging Tasks: Engaging employees with diverse, innovative telephony and CRM projects.
Customer-Centric Efficiency: Prioritizing solutions that enhance sales and service quality.

Company information:

Company type:

Company

Industry:

IT - SaaS

Total numbers of employees:

500

Products and Services:

SmartCRM by Binotel

Product category:

CRM

SmartCRM by Binotel is a cloud-based customer relationship management (CRM) system designed for small to medium-sized businesses in Ukraine, focusing on streamlining sales processes, client management, and communications. Tailored to local market needs, it integrates seamlessly with Binotel’s Virtual PBX, offering a unified platform to manage deals, client interactions, and telephony without the need for multiple tools.

The system features a customizable sales funnel that tracks deals from lead to closure, providing clear visibility into progress and next steps. A centralized client database offers a 360-degree view, storing communication history, deal details, and customer needs for personalized engagement. Integrated telephony enables call handling, recording, and missed call tracking directly within the CRM, with all interactions linked to client profiles. Task automation generates daily workflows based on deal stages, reducing manual effort, while analytics provide detailed reports on sales performance and trends.

Setup takes one hour, including expert configuration and training, with unlimited support available seven days a week. Pricing starts at 399 UAH/month per user, with unlimited deals and data storage, and a promotion (as of July 2025) offering the second and third months free upon ordering the first month. Trusted by businesses in retail, services, automotive, and B2B sectors, SmartCRM drives efficiency and growth.