Claim instruction:
StartUs buddies,
Please, allow me to claim rights over Heap.
Best regards,
[your name]
Identify Your Users
Understand your users in-depth by usingheap.addUserProperties to assign custom properties that persist across sessions. You can even tie mobile and web sessions together into a single user identity usingheap.identify. Tag a user with an email address, payment plan, total revenue, age, or anything else you need to measure.
Track Custom Events
If there's an event that Heap doesn't automatically capture, simply callheap.track in your web or iOS code. Then generate custom events with any number of properties, which you can later slice and dice.
Real-Time Insights
Every report in Heap is real-time, so you don't need to wait hours or days for insights. Dig through the List view to understand what users are doing right now, or generate metrics that reflect up-to-the-minute usage.
Direct Data Access
If you need to run offline analysis on your underlying clickstream data in Heap, or you'd like to use your own visualization tools, we offer powerful data export capabilities. Available as part of our Enterprise plan.
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