Kayako

Claim instruction:

Send us an email to claim@startus.cc from an official Kayako  email account. The content must be:

StartUs buddies,

Please, allow me to claim rights over Kayako .

Best regards,
[your name]
Once sent the email click the Claim Startup button.
Our team will verify the origin account and will grant claim rights over the startup to the user if everything is ok.

https://www.startus.cc/company/kayako

Fourth floor, Midland Financial Centre 21-22

G.T. Road Jalandhar Punjab 144001

India

Website

https://www.facebook.com/kayako

https://twitter.com/kayako

General information:

Kayako is simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivalled customer support experience.

We started in 2001 with a goal: a better customer support experience. Today, Kayako is the leading multichannel helpdesk. We are a team of more than 100 that helps 10,000s of businesses delight millions of customers using Kayako, all around the world.

Company information:

Company type:

Startup

Industry:

IT - Service, IT - Software Development

Products and Services:

Kayako for Android

Product category:

Web & mobile app

Kayako for Android lets you take your customers with you so great customer service can continue - even out of the office.

Agents and managers can stay connected to their Kayako Helpdesk and keep their finger on the pulse. Whether working from home, in a meeting or in a coffee shop, the best mobile customer service experience is just a tap away.

Kayako for Android has been rebuilt from the ground up for speed and usability, with a cleaner, clearer look.

Kayako for Android requires Kayako 4.60 or later.

Features:

• Access all your departments and tickets
• Reply to tickets, update ticket fields and add notes
• View custom fields and file attachments
• Support for ticket time tracking
• Star tickets for quick reference
• Offline caching lets you view fetched tickets when offline
• Search for tickets across the helpdesk
• One-tap access to saved searches (filters)
• Support for ticket macros to fly through tickets

Coming soon:

• Push notifications

Kayako for iOS

Product category:

Web & mobile app

We’re excited to announce that Kayako for iOS now supports the iPad with a beautiful large screen interface that lets you see more and do more, wherever you are.

Now you can carry your customers with you on any device. Kayako for iOS is now a universal app with an experience tailored for both the iPhone and iPad, including landscape wide screen support for both devices.

In this update

New: iPad and iPhone support in one universal app
New: Landscape support for both the iPad and iPhone
New: A new quick access menu to ticket actions and properties on the iPad
New: iCloud sync: sign in to your Kayako helpdesk on your iPhone and be logged in on your iPad automatically
Access all your departments and tickets
Reply to tickets, update ticket fields and add notes
View custom fields and file attachments
Support for ticket time tracking
Star tickets to bookmark them for quick reference
Offline caching lets you view fetched tickets when offline
Search for tickets across the helpdesk
One-tap access to saved ticket searches (filters)
Use gestures to fly through views and tickets