Neighbourhood - Digital Agency in Australia

https://www.startus.cc/company/neighbourhood-digital-agency-australia

Level 2, Suite 2B, 130 Commercial Road,

Teneriffe QLD, 4005

Brisbane QLD 4005

Australia

Website

https://www.facebook.com/nbhcoaus/

General information:

Neighbourhood is a customer engagement and digital marketing agency that works to do three simple things for our clients... Find their people, Sell to their people, and Keep their people. We build brands, grow sales and shine a light on how businesses can better serve the world.

We help our clients win hearts and minds throughout the entire customer journey, building stronger, longer lasting relationships with their customers. That's where the name 'Neighbourhood' comes from - we're community builders.

Products and Services:

Marketing & Growth

Product category:

Marketing and Advertising

Marketing & Growth

Attract, engage and grow alongside your customers

'Finding' isn't just about marketing and growth, it's about starting a relationship between you and your future neighbourhood, and this is what we can offer to get you started

Sales & CRM Qualify, automate and sell to the right people

Product category:

Sales and marketing

Focus less on documenting sales
and more on making them

Throw out the paperback books, spreadsheets and off the cuff processes and start empowering your sales team with optimised systems to convert more.

Websites & Integrations Offer an unforgettable user experience online

Product category:

Website Design and Development

Craft an interface that attracts and engages

Set a lasting first impression that offers a glimpse at the quality you can deliver before your customers even enter the funnel.

Turning heads into conversion opportunities

Establishing your legitimacy goes beyond great products, services and processes, it starts with your online presence; these are the services we can help you deliver just that:

Website Development

Curating an intuitive website that offers an unbeatable user experience, turning your visitors into leads primed to convert.

API Integrations & Webhooks

Setting up your website to talk across-several platforms, empowering your site with all the right tools to best service your people.

Customer Service & Ticketing Support, retain, and grow your customer base

Product category:

customer support

Because your customers expect quality and so should you

Streamline processes and empower your customers through better customer service management so you can satisfy your customers every step of the way.

Scale whilst offering impeccable service

With customers wanting efficient resolutions faster, ensuring you can deliver while scaling is our speciality; some services we'll love doing for you are...

Chatbot Development

Offer seamless conversation opportunities to have a 24/7 support 'person' on standby to offer guidance on common FAQs, book meetings and even qualify leads.

Support Ticketing

Organise and automate processes while having the flexibility to involve several support reps to best solve customer queries, all while completely avoiding human error.

SEO & Paid Media

Product category:

SEO

SEO & Paid Media

Get your brand in front of the right people

Driving your brand message to build your Neighbourhood

Start synergising a combination of paid and SEO techniques to win more earned media and convert more - these are the tools we apply best practice in:

HubSpot Onboarding & Support

Product category:

hubspot

We help organisations across Asia Pacific get HubSpot set up in all facets of their business. We also support existing customers with support and projects.

Becoming confident in customer management and support

Knowing you can deliver impeccable service, a seamless user experience and effective client management all in one platform should say enough.

Empowering your business with best CRM tool out there

Regardless how complex your organisation is, Neighbourhood will make sure you're getting the most out of your HubSpot investment with these core services:

HubSpot Onboarding Programs

Onboarding to HubSpot is a large task, it's the backbone of your business and onboarding you correctly should be done with the utmost care and detail. We have several different types of onboarding solutions to help small, medium and large business move from your current CRM across to HubSpot.

HubSpot Training

Does your company need some hands-on training? We have 2 certified HubSpot trainers at NBH who can help you and your team understand the platform, give hands-on workshops to step through what you or your team might be missing. We even give you homework.

HubSpot Support

Already a HubSpot customer? Looking to get a hand with the tool you are already using? Everything from Audits, Development, complex problems or just regular help, NBH can help you!