SAN Softwares Pvt Ltd

https://www.startus.cc/company/san-softwares-pvt-ltd

419, 4th Floor, M3M Urbana, Sector 67

Gurugram Haryana 122102

India

Website

https://www.facebook.com/sansoftwares

https://twitter.com/San_Softwares

General information:

SAN Softwares is a leading SaaS-based telecom and enterprise solutions provider with over 25 years of experience. The company offers innovative and scalable products like SanCCS (call center software), IVR systems, CRM integrations, and industry-specific management tools. Trusted by more than 1,500 clients worldwide across industries such as healthcare, education, travel, BFSI, and BPO, SAN Softwares delivers secure and cost-effective solutions that improve communication and customer engagement. With both cloud and on-premise deployment options, ISO certification, and 24/7 customer support, the company continues to empower businesses with reliable technology and measurable growth.

Company information:

Company type:

Company

Industry:

IT - SaaS, IT - Software Development, IT - Telecommunication, Other

Founded when:

Friday, 22 June, 2001

Startup stage:

Mature stage (being profitable)

Funding needs:

currently no funding needs

Types of jobs in the company:

Accounting, Business Development, Customer Support, Design / UX, IT - Frontend, IT - Mobile, IT - Software Dev, IT - Web, Marketing, Product Management, Sales

Total numbers of employees:

100

Products and Services:

SanCCS (Hosted Call Center Solution)

Product category:

Cloud-based contact center solution with Zero Hardware Requirement

SanCCS is a cloud-hosted call center platform that eliminates hardware needs, delivering omni-channel communication (voice, SMS, WhatsApp, email), real-time analytics, CRM integrations, advanced IVR, and quality monitoring all designed to boost efficiency and customer engagement.

SanIPPBX (Office Telephony)

Product category:

Business Telephony

SanIPPBX is a modern IP PBX system that enables seamless internet-based office telephony offering dynamic call routing, multi-level IVR, CRM integration, call recording, live analytics, and mobile accessibility for scalable, efficient communication.

EasyGoIVR (Hosted IVR)

Product category:

Cloud-based IVR Service

EasyGoIVR is a secure, cloud-based IVR system offering automatic call routing, personalized voice prompts, call tracking and recording, blacklisting, mobile dashboard access, and real-time analytics—streamlining call management and enhancing customer service.

VedaERP (LMS and ERP Software)

Product category:

Cloud-Based LMS & ERP solution for the service industry

VedaERP is a cloud-based, all-in-one ERP solution combining billing, GST-compliant invoicing, finance, inventory, lead management, project oversight, CTI integration, and a mobile app to streamline and automate business operations.

AI Agent (AI-enabled voice bot)

Product category:

Cloud-based AI-powered voice assistant bot

Ai Agent is a smart, cloud-hosted voice bot that automates customer interactions handling inquiries, policy reminders, follow-ups, bookings, KYC verification, and lead generation using multilingual, time-based scheduling and voice input capabilities.

TeamInspector

Product category:

WhatsApp Chat Monitoring

TeamInspector is a cloud-based WhatsApp chat monitoring tool designed for compliance, productivity, and visibility featuring chat tracking (even deleted messages), real-time alerts, CRM integration, bulk messaging, and performance reports.

Impressions:

FAQ:

What does SAN Softwares do?

SAN Softwares is a premier global SaaS-based provider of telecom and enterprise software solutions including call center systems, IP-PBX, ERP, IVR bots, and monitoring tools serving corporate and end-user clients.

Where is SAN Softwares headquartered and when was it founded?

Founded in 2000, SAN Softwares is headquartered in Gurugram (formerly Gurgaon), India.

What software products does SAN Softwares offer?

Their portfolio includes: SanCCS (on-premises & cloud call center) SanIPPBX (VoIP office telephony) EasyGoIVR (hosted IVR system) SanIVR Bot (AI-enabled voice bot) VedaERP (billing/accounting ERP) TeamInspector (WhatsApp monitoring) SanTMS, SanTrans, SanORDO, SanCBS, SanOBD, SanCall Assist, Real Estate CRM, and more.

What industries and clients does SAN Softwares serve?

SAN Softwares caters to diverse sectors including education, healthcare, telecom/BPO, automotive, real estate, insurance, ticketing, and roadside assistance. They serve over 1,500 clients globally, including prominent names like Audi, BMW, Maruti Suzuki, MakeMyTrip, IRCTC, Allianz, and more.

What integration capabilities does their software support?

SAN Softwares supports integrations with more than 20 CRM platforms such as Zoho CRM, LeadSquared, SugarCRM, Zendesk, Freshdesk, Microsoft Dynamics 365, Salesforce, HubSpot, and more.

What integration capabilities does their software support?

SAN Softwares supports integrations with more than 20 CRM platforms such as Zoho CRM, LeadSquared, SugarCRM, Zendesk, Freshdesk, Microsoft Dynamics 365, Salesforce, HubSpot, and more.

Do they offer real-time analytics and monitoring?

Yes. Products like SanCCS and EasyGoIVR offer real-time dashboards and analytics to monitor performance, quality, agent productivity, call data, and campaign metrics.

What support and security standards do they follow?

SAN Softwares emphasizes high quality and reliability with ISO certification and offers 24/7 customer support. Their cloud and on-premise solutions ensure robust security and rapid deployment.

Does SAN Softwares offer mobile applications?

Yes, SAN Softwares offers mobile applications (iOS and Android) for key solutions like SanCCS, enabling agents to stay connected and productive on the go.