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Account Manager

GamEffective, Charlotte
Employment type: 
Full time
Years of experience: 
5 - 10 years
Account management

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Account Manager

Job Requirements:

  • Experience selling to HR and/or Sales and/or  customer service decision makers
  • 5+ years of software selling experience
  • Track record of success selling remotely  into Mid Market and Enterprise companies
  • Consistent track record of success with $1M + quota
  • Experience managing and closing complex sales-cycles remotely
  • Track record of over-achieving quota (top 20% in your company)
  • Strong communication and presentation skills over phone and web conferences
  • SaaS & CRM experience a plus
  • Effective communication skills over the phone and web conferencing
  • Proven critical thinking skills and ability to know the details and features of the technology to best determine solutions to fit the needs of the clients
  • Ability to work independently, be self-directed and motived as well as collaborate with the team towards a common goal
  • Strong technical knowledge and ability to translate technical language to a diverse audience

Key Job Responsibilities/Essential Functions:

  • Develop and manage the relationships within your named accounts
  • Demonstrating / selling value to key stakeholders within the accounts
  • Build a plan to maximize revenue and customer satisfaction within your accounts
  • Working with other departments to prioritize, coordinate and apply resources where needed
  • Exceeding activity, pipeline and revenue goals on a quarterly basis
  • Negotiate and obtain signed sales contracts
  • Track sales activity and complete productivity reports as required
  • Willingness and flexibility to work in  an international start-up environment
  • Prepare materials and market research in preparation for all meetings and appointments.  Appropriately present product/service features, benefits and advantages

Key Measures of Performance:

  • Contributes to a high level of client satisfaction through the proper handling of client expectations throughout the entire client life cycle
  • Meets or exceeds defined sales quotas as it relates to overall company goals
  • Closes sales effectively and efficiently
  • Provides leadership and guidance to other team members as well as clients
  • Manages effective working relationships with both prospective and existing clients
  • Manages client and company expectations related to the product, sales and service
  • Displays consistent cooperative relationships with Sales Development Representatives and other team members in maintaining a smooth flow of work
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