Account Manager
Job Requirements:
- Experience selling to HR and/or Sales and/or customer service decision makers
- 5+ years of software selling experience
- Track record of success selling remotely into Mid Market and Enterprise companies
- Consistent track record of success with $1M + quota
- Experience managing and closing complex sales-cycles remotely
- Track record of over-achieving quota (top 20% in your company)
- Strong communication and presentation skills over phone and web conferences
- SaaS & CRM experience a plus
- Effective communication skills over the phone and web conferencing
- Proven critical thinking skills and ability to know the details and features of the technology to best determine solutions to fit the needs of the clients
- Ability to work independently, be self-directed and motived as well as collaborate with the team towards a common goal
- Strong technical knowledge and ability to translate technical language to a diverse audience
Key Job Responsibilities/Essential Functions:
- Develop and manage the relationships within your named accounts
- Demonstrating / selling value to key stakeholders within the accounts
- Build a plan to maximize revenue and customer satisfaction within your accounts
- Working with other departments to prioritize, coordinate and apply resources where needed
- Exceeding activity, pipeline and revenue goals on a quarterly basis
- Negotiate and obtain signed sales contracts
- Track sales activity and complete productivity reports as required
- Willingness and flexibility to work in an international start-up environment
- Prepare materials and market research in preparation for all meetings and appointments. Appropriately present product/service features, benefits and advantages
Key Measures of Performance:
- Contributes to a high level of client satisfaction through the proper handling of client expectations throughout the entire client life cycle
- Meets or exceeds defined sales quotas as it relates to overall company goals
- Closes sales effectively and efficiently
- Provides leadership and guidance to other team members as well as clients
- Manages effective working relationships with both prospective and existing clients
- Manages client and company expectations related to the product, sales and service
- Displays consistent cooperative relationships with Sales Development Representatives and other team members in maintaining a smooth flow of work