Account Manager (m/f)

You are the person to develop trust relationships with our cherished key customers, some of the most exciting brands from all kind of industries? Customer retention is a natural result of your highly responsible and engaging interaction to ensure their success.

Who is 360dialog?

Our vision is to enable 1-1 communication between brands and their customers. Our aim is to ensure personalized and meaning conversations across all channels. Our services are trusted by major brands from across all industries.
What is your scope?

You will develop a trust relationship and a close partnership with our customers and thus strengthen our visibility and presence.

What makes you stand out

• You take full ownership: you will be accountable for 4-6 of our highly valued enterprise customers
• You easily connect with different types of people: you will develop a long-term trust relationship with your customers and the different personas
• People like you: you are both easy to get along with, are friendly and confident.
• You know your customers: You recognize the customer requirements and understand how to successfully up- and cross-sell other suitable solutions or products
• Your highly structured and know what needs to get done: You manage the various technical and conceptual requirements and the delivery in a structured manner together with colleagues from different teams
• You can talk business: You proactively drive the commercial structure and adhere to any legal requirements
• You are a finisher: You plan, control and optimize all joint initiatives and their success
• You are a good communicator and can make sense out of data:
You regularly prepare KPI-/ and monthly reports and for customers that highlight useful
• Intellect and learning desire: You know your industry and enjoy constant learning and market observation
• You have a minimum of 3 years experience in Account Management, ideally in the marketing or mobile industry
• You have coordinated of bigger online projects and campaigns, ideally in mobile
• Business fluent in German and English

What we offer
• Great team of the best to work with
• Flexible working hours
• Learning and the opportunity to have a direct impact on success
• Recognition for your achievements and who you are
• Beverages, fruit, sweets, etc.