Customer Support Guide - Sofia

Customer Support Guide - Sofia

NO UNHAPPY USERS

NO TELEPHONES

NO ROBOTS

SIMPLY TALKING ABOUT BUNQ WITH FRIENDS... EH, USERS

This is you

• you see coworkers and users like your chosen family.
• you are a near-native english speaker and bonus points for German, Spanish, Italian, French or Dutch as a second language.
• working part-time or full-time is your vibe, and you give 100% whenever you're called to action.
• you're located in Sofia and know how to get shit done, Bulgarian style.

This is how you'll contribute

• use the written word, emojis and gifs to make our users happy.
• via online chat and email, you listen, investigate and pinpoint the source of the problem and fix it.
• work in an international environment by coordinating with 2nd line support at bunq HQ.
• join the bunq family.

This is us

• changing the world of finance and banking, being part of a dedicated, international team that makes the Bank Of The Free what it is: the de facto innovator in Fintech.
• offering you a part-time OR full-time permanent contract.
• creating an awesome work environment with awesome people for our new office in Sofia.
• we have fun, do good and work hard. Feel free to add a gif to your graph.

Think we match? Apply