Home Team Lead

About Typeform

Founded circa 2012 in Barcelona, Typeform was founded by two designers: David Okuniev and Robert Muñoz. Their mission? Make online forms a little more human. Today, Typeform works on the future of online forms. Powering your brand’s interactions with beautifully designed, professional-looking online forms that people just love. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.

The most important interaction on the web is the exchange of information between a brand and its audience. And that exchange usually happens through online forms. We believe that even a utility like online forms should be remarkable. Our customers say they get more answers from their audience and even the occasional compliment. Make every interaction count.

Typeform is a team of over 200 people representing 30 countries. We have offices in Barcelona, Spain and in San Francisco, United States.

About the Team

The clue is in the name. Home. We want our office spaces to be and feel like a home to all Typeformers. In the Home Team, our goal is to create the best possible space and experience for our people, so that they can give their best and build strong relationships with other colleagues and with the community. We look after the infrastructure, we make sure things that our office space is safe and optimized for a scaling team. We come up with exciting events that will make people engaged and feel proud to work at Typeform. We need to be constantly iterating to adjust the Typeform space and experience to an ever-changing context. 

About the Role

In this role, your mission will be to lead the home team in building a quality-driven, safe and healthy work environment that helps people to thrive at work and deliver their best performance.

What you'll do: 

Quality

• Improve quality standards to help the team self guard as much as possible and to meet required business needs in the different areas that the home team is responsible for (barception, catering, events, office management, facility management, H&S)

Team Management

• Ensure skill gaps are addressed and helping the team to grow. You will provide guidance, constructive feedback, support and direction to the team motivating them to work in a goal oriented manner and upholding quality standards.
• You will keep the team focused and productive by helping them to prioritize and anticipate risks and issues.
• Create career ladders and scorecards for the team

Office Management

• Work on seating plans and office modifications to create the necessary space to accommodate Typeform's growth
• Contribute to ensuring our San Francisco's office reflects the brand and culture identity of other Typeform offices and it is set up in the best possible way for the team members.
• Optimize current facilities to make them primed to perform in major categories like noise, light, design and make them fully functional.
• Work on plans for future office growth

Business Alignment - Strategy

• Provide direction to the team, understand business functioning, goals and make sure Home team is aligned with it.
• Align with other company stakeholders such as Finance, People, to update the team accordingly.
• Manage annual Home budget, aligning with finance and anticipating potential future costs and expenses
• Define, monitor and review quarterly OKRs for the team

Events & Onboarding

• Drive and execute all Typeform events (Summer Party, Xmas Party, meetups, celebrations)
• Bring at least one new event initiative to Typeform per quarter organised by the