Intern/Working Student

About Wayfair Inc.

Wayfair believes everyone should live in a home they love. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 10 million items across home furnishings, décor, home improvement, housewares and more. Committed to delighting its customers every step of the way, Wayfair is reinventing the way people shop for their homes - from product discovery to final delivery.

Wayfair generated $5.2 billion in net revenue for the twelve months ended March 31, 2018. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, the company employs more than 8,700 people.

Your Internship will be in one of the key functions across the business dependent on a combination of interest, skills and experience.
We also offer Working Student contracts, with a regular working week of maximum 20 hours during university courses or 40 hours in semester breaks.

When applying, please indicate your top choices for functional areas of interest (up to 3, in order of preference). 

If we notice a stronger fit for a team other than those indicated in the application, we will consider you for that as well. Please also indicate your preferred start and end date. If applicable, also indicate whether it’s a voluntary internship, or a mandatory one as part of your curriculum.

Functional Areas of Interest and potential team placements include:
 

Category Management

We currently operate in Germany and the UK and aim to offer an unparalleled selection of great value products for the home, paired with excellent customer experience. Each Category Management team is responsible for a specific vertical (e.g., lighting, décor, bedding, kitchen), knowing the respective market / industry, and maintaining relationships with suppliers. By working with key suppliers on a daily basis, the team’s ultimate objective is to grow the category by expanding the selection on our website, aligning promotions and operations, merchandising, and marketing activities with the respective teams, and ensuring price competitiveness throughout the catalogue. Cross-functional collaboration is key in this role, since the category management teams are in daily contact with internal teams to advance the aforementioned business drivers.

Are you a Polish speaker? Category Management is looking specially for you! Let's us know on your Cover Letter your interest and we can contact you directly!
 

Marketing

Awarded best E-Retail marketer in 2016 by Internet Retailer, our Marketing team fuels growth by introducing new customers to Wayfair and driving engagement from our loyal customer base. We drive profitable top line revenue growth by making investments that will drive the greatest return for the business and leveraging our understanding of the customer to drive the overall business strategy. We work cross-functionally with Engineering and Product Management teams using a lot of data, numbers and analysis to build our own ad tech platforms and partner closely with innovative companies in the tech space such as Google and Facebook to test and explore new opportunities. As an intern, you’ll be assigned to a specific channel (e.g. Search, Display, Email, Social Media etc.) helping drive ad tech development, developing you analytical side and growing the business.

Do you like working with data analysis? And is interested in web-based researches, campaigns and different systems and scripts, as well as Excel, SQL and VBA? Our App Installs team is looking for you! Please specify on you Cover Letter your interest and we can take from there!
 

Merchandising

The merchandising department is responsible for the creation and maintenance of our product catalogs. We add tens of thousands of new products each month, both for limited-time events and for ongoing product selection. We also continually improve the catalog – fixing issues and increasing the content to improve customer experience in a joint effort with our suppliers. Our goal is to provide inspirational and engaging content to drive customer engagement and increase conversion. We also understand where the customer is shopping on site – where they are most / least engaged through the funnel, and we create customized landing pages based on an analytical approach, supported by new merchandising tools.

Hey, you! Are you an Interior Designer or an Architect? One of our teams is needing you! Please let us know your interest in Merchandising, and we can take from there!
 

Supply Chain Operations

Wayfair’s Supply Chain Operations team is revolutionizing customer delivery experience through innovation. The team has a broad scope, including Supplier Performance and Operations Analytics. The team develops and executes data-driven transformational strategies to generate game-changing competitive advantage and enduring customer satisfaction. Roles are highly cross-functional and cover strategy, analytics, and hands on execution. Success relies on innovative problem solving, strong business acumen, quantitative skills, and collaboration with external and internal partners. At Wayfair, Supply Chain & Logistics is an area of strategic differentiation offering countless opportunities and rewarding experiences across career paths.

Freight Network Operations

Are you willing to do a Mandatory Internship with us and like Logistics? This team is looking for you! Freight Network team needs support on the daily operations processes related to carriers, as well as support in operation analytics. The daily interactions imply aligning on a smooth pickup process from the European suppliers by checking the entire flow of information that is transmitted to our local logistics partners. This is a great opportunity to gain a comprehensive overview of a cross-border logistics network, understand how to operate and optimize a drop shipping network. In this role, you will also be able to prove your analytics and communication skills and be part of a young, dynamic international team.

Talent

Our Talent Department consists of Talent Acquisition, Talent Operations, Talent Management, and Learning & Development teams. Our specialized Talent Acquisition team is at the heart of our business, providing recruitment consultation and support to every area of our growing European operation. This role will keep you on your toes, from managing communication with internal and external stakeholders, sourcing candidates, scheduling international interviews and supporting time critical projects and events - you will be multi-tasking from the moment you walk in the door! The Wayfair Recruiting team is strategic to the company’s overall success as we continue to grow at approximately 50% a year. 
 

Detailed responsibilities will vary by team; however typical responsibilities include:

• Cultivate and strengthen relationships with internal and external partners and vendors
• Testing new innovative ideas and analyzing trends
• Researching categories and vendors to build out selection
• Identify new, profitable opportunities for targeting and segmentation
• Using creative strategy and data to communicate efficiently
• Targeting opportunity areas and recommending solutions to drive results
• Develop strategy for priority initiatives and lead implementations
• Utilize web analytic tools to analyze and optimize performance
• Collaborating frequently with other Wayfair departments

Qualifications:

• Strong academic background in a Business or Technical related field
• Exceptional problem solving and analytical skills and a desire to make processes better
• Strong communication skills
• Fluency in English and German
• Ability to multi-task, work in a team and thrive in a fast-paced environment
• Proficient with MS Office and especially MS Excel
• Experience with SQL is a plus
• Enthusiastic, with proven ability to rapidly get up to speed with job knowledge

And finally, our proposition to you!

• A company culture driven by pioneer-thinking and talent that crosses departments and hierarchies
• Great mentors and career development opportunities through our learn@work program 
• We contribute to your gym membership and offer free Yoga classes, as well as Wellness Weeks with massages, workshops and other exciting events  
• Of course fresh fruits, snacks & drinks every day!
• We’re in the heart of the Berlin startup scene with lots of space to encourage collaboration and teamwork 
• Let’s not forget the chance to join the next global giant in e-commerce