IT Support

Smartree is recruiting on behalf of its client, one of the largest life insurance companies in the world, an IT Support.

Soft skills requirements:

• Familiar with process oriented type of work – based on ITIL;
• Ability to be part of regional project and work in a multicultural environment;
• Ability to work in a heavily changing, multitasking environment;
• Patience, high level of customer focus and empathy;
• Attention to details, work independence, understanding of importance and impact of conducted IT infrastructure changes;
• Master or Bachelor degree;
• Fluent written and spoken English.

Responsibilities:

• Supporting end user IT infrastructure environment, as well as IT applications on L2 or L3;
• Local network (Cisco Switches and Routers configuration);
• Laptops/Desktops (Windows operating system) configuration and maintenance;
• IT hardware (printers, telephone, structure cabling);
• User management and running predefined system batches;
• Diagnosis and resolution of hardware/network/ application/voice technology related issues;
• Windows server operating system administration, Linux on basic level;
• Ability to work with 3rd party service providers internal or external.

We are looking forward to meet you!