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Junior Conversion Rate Optimization Specialist

ESET, Bratislava
Employment type: 
Full time
Strategy, Creativity, Design, Research

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Junior Conversion Rate Optimization Specialist

Junior Conversion Rate Optimization Specialist

Job posting title

Junior Conversion Rate Optimization Specialist

Job summary

We think that CRO is both arts (creativity, web design) and science (research, testing). If you think the same, we are looking for a junior specialist to join Conversion Optimization team based in the ESET Global HQ in Bratislava.
The main role of the Junior Conversion rate optimization specialist will be to work as a part of the Global CRO team on executing the global CRO strategy, with the aim of boosting the business web KPIs, while maintaining a strong user and customer centric focus. To achieve this the global CRO team works in a close partnership with Global Digital UX, other Global teams, and online teams in individual markets.

He/she will contribute to every phase of the CRO process – research, ideation, A/B testing, and evaluation. Your work will impact the experience of 110+ millions of current ESET customers and many more prospective customers. 

Job description

Responsibilities

  • Assist in the creation of the global conversion optimization strategy with the goal to retain existing and getting new customers via the Online channel 

  • Assist in the evolution of the ESET online customer experience by providing insights, optimization suggestions and A/B testing ideas 

  • Utilize quantitative and qualitative data to identify friction points & revenue boosting opportunities within the online channel, translating them into actionable optimization recommendations 

  • Assist in the creation and execution of the Global and Country specific CRO optimization roadmaps 

  • Assist in working with the respective global and local teams to prepare the assets for testing or direct implementations, create and/or provide input on wireframes / mockups and designs 

  • Assist in the execution phase of Conversion optimization direct implementations and A/B tests 

  • Assist in analyzing the results of direct implementations or A/B tests, identify and report on findings and takeaways 

  • Assist in the creation of Ad hoc Web/Ecommerce CRO pulse-check analyses for ESET partners and offices 

  • Assist in the creation of Web/Ecommerce best practice guidelines to be shared with the internal stakeholders, partners and offices of ESET 

  • Assist in providing ad hoc CRO support in other areas, based on the current needs of the team, the compan

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