Manager, Program Management Office

Telenor Myanmar is on a mission to make mobile services available and affordable to all people in Myanmar. We have more than 18 million customers, and our 4GSuperLTE+ network is among the best mobile networks in Asia. Our Team of 800 highly competent and motivated employees are here to connect our customers to what matters most in their daily lives.

Job Scope

Ensure development of program management policy, strategy and execution roadmap, in order to understand strategy and execution roadmap, as well as to provide guidelines to junior members, according to function’s policies and frameworks, as well as to ensure alignment and compliance with legal regulations and with Telenor Group’s overall direction, standards and governance.

Principle Accountabilities:

• Develop high-level corporate project/program management master action plan, according to function’s strategy and execution roadmap, in order to direct and guide corporate strategy and cross-group projects
• Develop and conduct high-level corporate project plan, including scheduling, budgeting, and resource planning, to ensure synchronization of related project activities with other groups, time frame and resource utilization as per determined
• Execute complex corporate strategic and cross-group project activities, and provide assistance, if required to ensure effectiveness of delivery of project aligning with objectives within determined timeline, budget and expected outcome
• Accommodate high-level coordination and facilitation of project activities with cross functions or groups, in order to ensure smooth implementation
• Anticipate and deal with complicated risks and concerns that may occur during project period to deliver the expected outcome of the project, and mitigate any threats in quality
• Review and implement project delivery and sign-off, within project scope, timeline, and (if any) other requirements that were agreed upon, to ensure project completion and efficient work transfer to operational users
• Perform other activities regarding program management, including ensuring quality of coordinating program meetings and conferences between both internal and external stakeholders to enhance effectiveness of communication and progress of projects, to facilitate smooth business operations
• Perform activities to track, monitor, evaluate and periodically review the overall processes of program management, as well as the overall processes of coordinating guidelines to relevant functions, in order to identify improvement opportunities, to ensure optimization of the operation
• Perform in-depth analysis on benchmarking organizations in order to adopt market best practices into organization as and when required Identify and respond appropriately to patterned issues regarding corporate communication in order to ensure that current issues are efficiently dealt with to support operational excellence
• Provide guidance and direction to junior members, decide on the methodologies and techniques to be used, identify risks and determine how to approach and complete tasks, in order to support junior members and successfully achieve targets
• Ensure that one own area of assignments and contributions are appropriate to meet organization needs while pursuing improved performance
• Continuously update oneself with changes in related trend, which affect tools, processes, systems, and frameworks relevant to the role, in order to maintain knowledge levels required to perform complicated tasks
• Collaborate with other departments/teams to facilitate analysis and identify process improvement opportunities
• Assist senior members in advising or educating management and set objectives and direction, in regards to own area of expertise, in order to support management