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MY-MS-C&S-SCB STORAGE ENGINEER

Atos, Kuala Lumpur
Employment type: 
Full time
Management, Time Management, Acquiring, Adaptability, Communication Skills, Planning, Communication, Compliance, Flexibility, Flexible, Operations, Software, Windows, Linux

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MY-MS-C&S-SCB STORAGE ENGINEER

Job Title:

Infrastructure Management Analyst

Job Category:

Storage Administration

Department/Group:

ITO – Cloud - Storage

Location:

Malaysia

Travel Required:

No

GCM reference code

TEC - Technical Expertise

GCM skill levels

GCM 03

Salary p.a.

Should be in mid of GCM Level

 

 

Job Description

              

Responsibilities / Technical skills:

Provide SAN service operation support for client on day to day basis. Maintain client's SAN with 100% compliance with customer SLA. Provide administration support and management of SAN Storage infra for HDS VSP, NetApp, Brocade SAN environments. Required experience of deployment, integration, Troubleshoot technical problems and issues on Storage Arrays and SAN switches. Capable of administrating the array and switches through software GUI and or Command Line Interface. Replication knowledge is also required to support HDS and Netapp appliances. . Equipped with essential  storage skill and good working ethic & attitude.  

 

 

Technical skills:

  • Storage administration experience in one or more SAN enterprise/midrange technologies.
  • Work experience with HDS products
    • VSP, VSP G1000, VSP G1500
    • Replication – True copy, ShadowImage
    • Hitachi Storage Navigator, Hitachi Device manager, Hitachi Comand Suite
    • Tuning manager
  • Work experience with  NETAPP  products
    • NETAPP FAS Series 3000/6000,A700, 7-mode and Cluster Mode
    • DFM /Operations Manager, OnCommand System manager
    • NETAPP replication SNAP Mirror/Vault
  • Work experience with  NETAPP  products
    • Brocade Network Advisor
    • CLI
  • Experience in FC & ISCSI environment.
  • Experience in creation of LUNs & mapping to host, LUN/Server decommission,Meta Device creation/addition & removal, Virtual provisioning & Tiering, local & remote replication for Backup/DR
  • Experience NAS – CIFS & NFS protocols, creation of CIFS/NFS file system and exporting to host, troubleshoot CIFS & NFS permission issues.
  • Creating Qtrees, Implementing Quota Limits with user level and folder level with quota policies
  • Configure, administer and troubleshoot Snap-Mirror Environment.
  • Scheduling Snapshots and Snap-vault snapshots, snap-drive, snap manager.
  • Managing the reports using operations manager.
  • Experience in Fabric – Enterprise and Departmental Switches on Brocade/Cisco. Should able to do perform health checks, zoning, troubleshooting fabric related issues, handle upgrades.
  • A solid understanding of operating system (Linux/AIX/Solaris/Windows/ESX).

                                                                                   

Communication skills:

 

  • Excellent listening, oral, and written communication skills.
  • Fluent in English

 

Working Experience:

  • Minimum four years of relevant hands on experience on one of above mentioned SAN storage technology and interested to work on operations job.
  • Knowledge of ITIL / ISO Process is preferred.
  • Knowledge of Service Management tools – Remedy/Service Now is added advantages

 

Soft skills:

  • Analytical Thinking

Acquiring and understanding of problem or situation by breaking it down, systematically into its components or parts and identifying the relationships between these parts.

Ability to solve problems quickly and permanently using step by step standard methods.

  • Conceptual Thinking

Acquiring understanding of the underlying issues in complex problems or situations by correctly relating these to simpler or better understood concepts, models or previous experiences.

Ability to understand a situation or problem by identifying patterns or connections, and address the issues.

  • Planning and Organization

Excellent Planning and execution skills. Sound time management skills.

Identity task to be accomplished, Prioritize tasks, participate in technical discussion, makes good follow-up and provide constructive feedback.

  • Attention to Detail

Applying quality standards to all tasks undertaken and ensuring that   nothing is overlooked.

Establishing relationships and maintaining contacts with people from a wide variety of backgrounds.

Pay attention to assigned and provide accuracy on the tasks/activity.

  • Flexibility

Should be flexible to attend customer and organizational needs.

Should have high level of flexibility and Adaptability to situations.

 

 

 

              

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