Product Manager - Voice

Do you want to be a part of making communication more accessible for app developers? Are you always looking to develop products that add value to customers? Do you want to be part of a fast-growing company where development work very close to operations and customers? Sinch is growing and so is our Product team!

Sinch brings businesses and people closer with tools enabling personal engagement. We are a leading global Communication Platform as a Service (CPaaS) provider, offering messaging, voice and video communication solutions to a large global customer base. Our APIs and the platform deal with over 30 billion engagements annually. Enterprise customers include 8 out of 10 of the largest US tech companies by market capitalization, major airlines, banks, retail, e-tail, internet, ride-hailing, parcel delivery companies and more.

The essence of the role

As the product manager you are essentially the driver of the Voice product, making sure it is developing in the right direction according to what the market demands, is sold and presented in a relevant way to the customers and that its value is highlighted and marketed! Hence working closely with the R&D, sales and marketing team is a natural part of the role.

As our new Product Manager, you will:

• Capture customer pain points and assess if there is a business case to address these with the product.
• Be responsible for requirements (EPICs), prioritize them and maintain right priority throughout the design process.
• Work close to product owner contributing to user stories.
• Drive the release plan.
• Drive the product roadmap and set the strategic direction of the product.
• Train sales on the value of new features and product benefits.
• Together with product marketing drive the marketing aspects of the product.
• Together with operations follow and continuously improve the product KPIs.

You will join the RTC team and be responsible for the Voice product and report into the director of product line RTC. You will be based in Stockholm and travel will occur in this role.

Who are you?

You have a natural interest to all things tech and have experience of driving product development. This role place high demand on your influential and communicative skills – getting people’s buy-in comes effortless for you.

In order to contribute in this role, you have:

• A couple of years of experience from Product Management.

Big plus!

You’ll stand out from the crowd if you have:

• Understanding of Telco Voice and/or OTT voice related industries.
• Degree in engineering, product management or similar academic area, or relevant work experience from tech company.

Are you ready? Join us on our journey!