Sales Engineer

Liferay

The leader in open source software for portals and digital experience platforms for the enterprise, Liferay delivers integrated services through its technology which propels digital transformation and experiences. Millions of users and more than 1400 great companies are using Liferay everyday, including Allianz, Airbus, Barclays, Bosch, Coach, Domino’s, Santander, T-Mobile, the United States Navy, VMware, and Volkswagen.

Team

We’re a distributed and collaborative sales team, and believe there are no boundaries between customer service and technical sales, engineering and storytelling, closing and consulting. We work independently but support our SE colleagues and sales teams in any and every way. We provide ongoing and iterative training and enablement geared toward subject matter expertise and improving the customer experience. Our goal is to raise revenue by improving product demonstrations, creating and sharing new sales collateral, and evangelizing Liferay and its technology as we listen to customers share their experiences and digital transformation endeavors.

Role

Sales Engineers are both highly technical and laser-focused on business solutions. SEs can talk to senior software engineers, CEOs, and information security directors with credibility and sincerity. Liferay needs an experienced sales engineer to be part of our team dedicated to new & expansion business and to support our partners & channels. Qualified leads and opportunities will be your team’s responsibility to win and close. SEs work in teams with account executives, customer experience managers, inside sales, and marketing. The Sales Engineer is the technical expert and resource for: solution architecture, development best practices, identity management, integration points, UI/UX, system administration, mobile strategy, content management, web analytics, DevOps best practices, high availability & clustering, cloud infrastructure, and all features of Liferay DXP and its suite of products. Sales Engineers provide technical justification and business consultation, and are trusted advisors to technology directors, CTOs, and software architects as they go through the buyer journey.

The keys to success in this role:

1. Consistent production of attractive domain-specific demo solutions with compelling use cases
2. Professional and prompt focus on specific business requirements to satisfy the customer
3. Strong work ethic and ability to work efficiently with sales executives and account managers
4. Credible and advanced expertise in enterprise web applications and environments
5. Ability to produce technical and product collateral (e.g., solution architecture diagrams, competitive feature analysis, industry and domain-specific trends in relation to Liferay products, common technology integrations, popular development framework best practices, documentation/blogs/videos on best practices and features)

Responsibilities

1. Design and create attractive product demonstrations, and present compelling business use cases that connect and delight top prospects
2. Provide technical leadership and guidance in the installation, configuration, and best use of Liferay products and all related technologies
3. Analyze and understand customer requirements by running an expert discovery process phase
4. Be an expert on a complete and integrated Liferay solution, available apps, APIs, roadmap, solution architecture, and product features
5. Lead customers in consultative solution audits, due diligence efforts, RFPs, and be skilled at resourcing for all inquiries and questions
6. Proactively participate in acc