Senior Digital Workplace Architect (m/f/d)

About Atos

Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of € 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

A Digital Workplace Architect is responsible for defining the end to end digital workplace service as it is purchased, consumed and managed from a customer perspective.  This may encompass multiple technologies and/or technical solutions required to provide the complete service – Workplace itself, Backoffice/cloud services, related tooling, network etc. The Digital Workplace Architect also architects, designs and delivers the service solutions against set targets and deadlines in line with contractual commitments with a focus on achieving positive business outcomes in line with the customer business requirements.

 Your tasks

•    Responsible for continuously improving quality and costs for services, benchmarking range of services with market (customers, competitors and analysts) for price and quality

•    Anticipation and management of commercial risks and mitigation for any risks.

•    Identification of new potential business opportunities within the customer’s organization. 

•    Mentoring, coaching and guiding future experts, defining the approach to ensure the execution of peer-to-peer coaching and learning

•    Responsible for the creation and coordination of expert networks and communities in domain of expertise 

•    Engagement directly with customers in support of the clarification or shaping of needs, defining requirements and priorities, identifying solution options and development solutions"

•    Ensuring that customer and internal stakeholders stay informed of progress and are aware of the choices available to them throughout the lifecycle of a solution, and that the emerging solution meets their needs 

•    Support of contract 

•    Collaboration within the Scientific Community to develop smarter solutions and better anticipation of future market trends

•    Contribution to Group strategy and maintenance of Division Technology roadmaps

•    Working closely with Product & Portfolio Management to design the services Atos offers and offering where applicable service innovation

•    Defining the parameters of the service in terms of KPIs/SLAs

•    Responsible for the creation of service standards

•    Responsible for giving structure to scientific and technical knowledge and for the translation of portfolio to a defined and deliverable service

•    Owning of the vendor relationship for joint R&D initiatives in conjunction with vendor management

 

Your Profile

•    Senior level digital workplace service design/architecture experience

•    Design & innovation background

•    In-depth problem-solving skills

•    Strong interpersonal communication and organizational skills required to operate as a leading member of globally distributed teams 

•    Presentation skills; presence and credibility in front of customers

•    A strong team player with excellent collaboration skills

•    English business fluent, German fluent

•    Willingness to travel

•    Proven ability to challenge the client as well as internal processes and decisions when appropriate

•    Knowledge and experience in ITIL

•    Service Implementation background

•    Service Management Tool Design & Specification experience

•    Strong knowledge and experience in IT methodologies and life cycles

•    Bachelor’s degree in Computer Science, Business or related field or comparable years of experience; Master’s degree preferred

Direct experience in any combination of the following technology areas:

•    Windows 10

•    Client/Device Management (MS Intune, VMWare Workspace One, Airwatch)

•    Virtual Workplace (VMWare Horizon, Citrix On-prem and cloud)

•    Office 365 (all services, particularly EOL, SfB, Onedrive, Sharepoint, Teams)

•    Azure AD 

•    User Analytics

•    Public, Private and Hybrid Cloud (Google, AWS, Azure)

•    Automation and Orchestration

•    Digital transformation

We offer

•    A unique opportunity to step into a job role, which is on high demand in the market

•    Challenging tasks in a diverse and demanding environment 

•    Flexible working hours and home office

•    Professional career opportunities

•    Various fringe benefits

The salary will be set depending on your educational background as well as your further qualifications, starting from € 75.000, - annually (full time basis).

 

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.