Senior eCommerce Manager

About the role:

Our eCommerce Manager will work with Marketing, Design, Sales, Supply Chain/Distribution, Finance, Digital Strategy teams, Website management teams, Technology and other business areas to define, and deliver a best in class online customer purchasing processes that includes software implementation and focuses on a seamless customer buying journey across the following platforms:

• Cambridge Learning Management System (CLMS /Nemo)
• The Hub
• ELT Corporate Website (ELT)
• Cambridge Dictionaries Online (CDO)

About you:

Do you have previous experience of both product ownership and project management of the implementation of customer centric global online purchasing solutions (e.g. Konakart) across various websites and platforms?

Do you have experience of working with website and platform owners to craft a cohesive and holistic online purchasing (eCommerce) strategy, and have you analysed the conflicting priorities of different teams and created a pipeline of work that will benefit the majority, without nullifying the smallest of requirements?

Do you understand how to be the conduit between the business and Technology teams and have experience of working with and influencing a development team without line managing them?

Are you a natural business analyst, a change leader, a customer champion, a superb communicator and a believer in stakeholder engagement, compromise and negotiation? 

If you answered yes to all of the above you might be who we are looking for!

Working across global, virtual and matrix driven teams will be second nature to you.  You will thrive in overcoming challenges and have a winning can-do attitude which you will use alongside the wide and varied experience you’ve gained during your 5+ years in mid-senior implementation/marketing roles to deliver your projects to happy and engaged stakeholders.

You will have a demonstrably strong relationship with our six behavioural values; collaborative, decisive, empowering, innovative, responsible and responsive, and will give clear examples of using these within your previous experience.

Why Cambridge University Press?

We have over 2,500 talented employees across 50 international offices uniting all our publishing groups. Join our global English language teaching (ELT) publishing group and help make a difference to English language learners around the world. Your work will go directly towards creating Better Learning Experiences for millions of teachers, learners and institutions globally; whether it’s gathering insights, creating the content, or helping our customers to achieve meaningful results.

Working in close collaboration across our key international publishing hubs, you will have the opportunity to work on a world-class publishing programme. Join our diverse and collaborative workforce and we’ll support you in your career ambitions to achieve your full potential.

We’re committed to creating a dynamic work environment that empowers you to be your best. Our benefits include group personal pension and free life assurance, an inclusive and flexible working environment comprising of 28 days holiday (plus bank holidays), on-site fitness facilities, and many more. Furthermore, our Cambridge office is just a 10 minutes’ walk from the train station.

If you’re ready to embrace the challenges and opportunities this role brings then please complete our online application by 11th July 2018.