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Technical SEO Manager

GoEuro Travel GmbH, Berlin
Employment type: 
Full time
Management, Marketing, Strategy, Communication, CRM, Microsoft, Objective-C, C, C#, Responsible, Software, Software Engineering, SQL, Swift, Node.js

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Technical SEO Manager

Permalink to this job listing: https://www.omio.com/jobs?gh_jid=1693254&gh_jid=1693254

SENIOR CRM MANAGER POSITION:

Are you a customer centric and data-driven Senior CRM manager with strong analytical skills and a solid CRM background? Do you have a passion for travel and want to advance further? Keep on reading then!

At Omio, we are quickly changing the way that people travel and we are growing at a fast pace. We're operating at worldwide level and expanding in new geographies.

Driven by our team of over 300 people from more than 45 different countries. With Omio you can compare and book trains, buses and flights to anywhere in Europe with one simple search, on mobile, app or desktop. By offering transparent pricing and easy booking, Omio makes travel planning simple, flexible and personal.

With over 800 European transportation partners across 15 countries, Omio is one of Europe’s fastest growing travel companies backed by 27 million monthly users and the world’s leading tech investors.

As the new CRM Manager at Omio you will…

  • Identify, plan and develop new multi-channel campaigns.
  • Translate strategy into customer-centric marketing activities, identifying impacts and dependencies for other Marketing functions & activities
  • Be responsible for optimal CRM performance by extracting knowledge from our customer data and deriving intelligent segmentation, personalization and cross-channel communication from it.
  • Identify audiences and target groups to deliver the most relevant content in order to engage, retain and maximize customer lifetime value.
  • Extract insights from customer data and defining intelligent segmentation, personalization and cross-channel communication
  • Monitoring and continuously optimizing the performance of the channel
  • Reporting to senior management regularly on the status of the activities
  • Working together with the Product and Acquisition Marketing teams to improve and synchronize the customer journey and satisfaction

Your Profile

  • 3 years of experience in CRM, including a proven experience in defining strategy for multi-channel campaigns (emails, push, in-app, sms) and different lifecycle automation flows
  • Deep understanding of retention metrics and KPIs
  • Extensive experience with marketing technology, specifically Campaign Management and Data Management Platforms
  • Extensive knowledge of Microsoft Excel
  • Ability to multitask, prioritize and manage workload
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