Technical Writer - Platform (Performance Team)

If you have an interest in developer documentation and a passion for clear communication, this position with Oracle may be a perfect match for you to grow in your career. Enjoy a collaborative working environment near the city center while working with team members all over the world as a Technical Writer with Oracle’s NetSuite global business unit. An ideal candidate will have excellent English writing skills and verbal communication skills, a technical background or interest in expanding your technical knowledge, and demonstrated ability to work in a fast-paced development environment.
Responsibilities:

• Work closely with product management, development, quality assurance, and your fellow technical writers to successfully deliver assigned developer documentation projects.
• Proactively research product changes to determine scope of edits for assigned areas of documentation.
• Independently write new documentation based on use cases, user stories, feature requirement documents, specifications, information from developers and product managers, and use of the product.
• Revise documentation to incorporate product updates and product enhancements requested by customers and internal users.
• Provide input on documentation design and implementation.
• Proofread and edit documentation to ensure consistency of language and style, as well as correct application of templates.
• Produce screenshots, flowcharts, and other graphics.
• Attend and actively contribute to writing and scrum team meetings.

Qualifications/Skills:

• Bachelor’s degree and at least 1 year of experience as a technical writer.
• Attention to detail; excellent English skills; and proficiency in proofreading/editing, writing, and verbal communication.
• Experience learning, using, and writing about business applications, software, and technology; experience documenting cloud-based applications preferred.
• Self-starter: motivated and able to take the initiative.
• A track record of successfully working with development, QA, and technical writing teams to deliver quality documentation.
• Excellent strategic thinking, time management, and prioritization skills: ability to create high-quality documentation while making tradeoff decisions; experience in meeting tight deadlines and adapting to changing priorities.
• Experience with the Windows operating system environment and Microsoft Office software, and with current word processing, desktop publishing, and graphics software.
• Experience with source control management systems and XML editing tools preferred.
• Experience writing for a developer audience is preferred; previous programming background is a plus.